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Мужская обувь только ручного производства

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RUS | ENG

Men's shoes:

Classic

Sport

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8 (977) 807-77-01

mlnr.shoes@gmail.com

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Other:

Women's shoes:

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MILLIONER - обувь ручного производства из материалов высочайшего качества.

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Guarantees and exchange

We carefully monitor the quality of the parts and check each item before shipping. But it happens that the transport company damaged the goods or the model did not fit the size, style. In such cases, we assume all the costs of return or exchange. The warranty for each product is 14 days from the date of receipt

Guarantees

See details

Terms of return and exchange

Exchange

You can return a product of proper quality if its presentation, factory labels, labels, consumer properties, as well as a document confirming the purchase of the specified product are preserved. It is not possible to return used goods

General information

Product requirements for return

The product must be missing:
* washing
* stains, dirt
* holes, cuts, puffs
* hair, dust
* smell/aroma
Any of the traces of use is the reason for the cancellation of the refund.

Steps for Refund or Exchange

Prepare the goods (put them in the box, attach the receipt, all the components)

Call the manager to agree on the cost (If the refund had to be done through our fault, then we will take all the costs on ourselves)

Send the goods through an agreed courier service. We will always be in touch, you have nothing to worry about

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Guarantees

According to the Federal Law "On Consumer Protection", you can request an exchange or return of the purchased goods within 14 days from the date of receipt of the order.

If the consumer refuses the goods, the seller "Millioner" must return to him the amount of money paid by the consumer, with the exception of the seller's costs for delivery to and from the consumer, within 10 working days from the date of receipt of the parcel and verification of compliance. The refund will be made to the bank card with which the goods were paid. In cases of blocking, expiration of your card, other refund options are allowed.
To refund funds for transactions carried out with errors, you need to contact the order number and a receipt / receipt / screenshot of the payment confirming the erroneous debit at the address with the manager in a messenger convenient for you (Viber, WhatsApp, Telegram), or by mail mlnr.shoes@gmail.com

The return of goods of proper quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified product ( receipt / screenshot of payment) are preserved
The return of goods of proper quality is possible provided that the goods do not have traces of use.
If the store finds any traces of the use of the goods, the store will refuse to refund the consumer.
The consumer does not have the right to refuse a product of proper quality that has individually defined properties.
When paying with cards, cash refunds are not allowed.

To return funds to a bank card, you must write a letter to the email address mlnr.shoes@gmail.com
or in a messenger convenient for you (Viber, WhatsApp, Telegram)

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